Thursday, May 28, 2020

Relationship Between Earth, Moon, and Sun Essay - 275 Words

Relationship Between Earth, Moon, and Sun (Research Paper Sample) Content: NameInstitutionCourseInstructorDate of SubmissionRelationship between Earth, Moon, and Sun Revolution and rotation are the terms used to portray the movements of the earth and moon. Revolution is the development of the earth in a circle around the sun. The Earth finishes one revolution around the sun like clockwork. Earth somewhat tilted on its pivot. This tilt reasons Earth to encounter seasons as it spins around the sun. For parts of every year, one range of the Earth takes vitality that is more straightforward from daylight. This time of year is summer. After six months, when the Earth has moved to the inverse side of its circle, and the other range of it gets more sunlight, it meets summer. The territory that is not accepting immediate sunlight encounters winter. The phases of the moon correlate with the Earth and sun position. These stages incorporate new moon, where a large part of the moon confronting Earth is dull thus, one cannot see the moon from Earth becau se the sun is not lighting the side of the moon. The second stage is waxing sickle moon where light starts to enlighten the moon could be seen on the right, and the bright part is beginning to get greater. The third stage is the first quarter moon where 50% of the part of the moon confronting Earth is lighted on the right side. We have a full moon where a whole a large portion of the moon confronting Earth is lighted with completely lit loop. Disappearing gibbous is an alternate type of moon stages with three-quarters of the moon confronting the Earth is lighted on the left side. Last quarter moon is the large part of the piece of the moon confronting Earth is lighted on the left side. Finally, we have got fading sickle moon whereas the measure of light on the moon diminishes, we again see a little piece, yet this time it is on the left (Spiller, 13-17). The Earth is among the nine planets that spin around the sun and make up the earth's planetary group. It i...

Monday, May 18, 2020

Racial Discrimination Within The Criminal Justice System

Racial discrimination is where an employer commits race discrimination when it makes job decisions based on race or when it adopts seemingly neutral job policies that disproportionately affect members of a particular race. Federal and most state laws prohibit workplace race discrimination. Title VII -- the federal law that prohibits racial discrimination of the U.S. Constitution and the Civil Rights Act of 1964 work in concert to ensure that each resident’s chances in the pursuit of happiness are not damaged by their race. Although it is prohibited I believe that it is still an issue especially within the criminal justice system. I will support my answer with an ample amount of facts regarding racial discrimination within the criminal justice system. In Los Angeles in 1991 Rodney King was driving under the influence of alcohol, and also speeding at excessive high speeds. Around 12:30 am, Officers Tim and Melanie Singer, of the California Highway Patrol, noticed King s car speeding on the Highway. The officers pursued King, and the pursuit attained high speeds, while King refused to pull over. He would later state that he did not pull over because he was attempting to outrun the police because he would violate his parole from a previous robbery conviction for driving under the influence. After king exited the highway there were about five police cars behind him, with a helicopter following. King exited the Highway and was ordered out of the car. His passengers exited firstShow MoreRelatedRacial Discrimination And The Criminal Justice System1725 Words   |  7 PagesRacial discrimination is defines as racism that implicates the credence in racial differences, which acts as a justification for non-equal treatment of members of that race. Also, this paper will be focusing on the race industry within the criminal justice system in all level law enforcement, courts and court system. Racial discrimination can be researched back in history its leading enablers take it as undisputable that the African American community has the highest number of incarceration ratesRead MoreRacial Inequality919 Words   |  4 PagesWhat is racial inequality? Racial inequality is discrepancies in the opportunities and treatment of people based solely on their race. Racial inequality is a serious issue that is often discussed in the American criminal justice system. Although racial discrimination is present in the criminal justice system, some people use the words inequality, discrimination, racism, and profiling loosely and do not understand how truly complex it is to prove that there actually is racial inequality present inRead MoreCases And Labeling Theory : Case Analysis971 Words   |  4 Pagesabout two cases that have been sol ved one with a negative result and another with a positive outcome with racial bias in capital cases. â€Å"However, The Baldus Study has given a big lead to the disagreement in the allegations in the Georgia courtroom against capital punishment which has pertained to an African American in the equal justice†(Baldus Study,2015). Another important case in our court system is the McCleskey v. Kemp. McCleskey was presumably charged with the murder of an officer in Kemp, whichRead MoreRacial Impact Statements : Considering The Consequences Of Racial Disproportionalities On The Criminal Justice System964 Words   |  4 Pagestitled, Racial Impact Statements: Considering the Consequences of Racial Disproportionalities in the Criminal Justice System, the article addresses how the American Criminal justice system has been suffering from the dramatic increase in mass incarceration and the uneven rates of racial disproportionalities and disparities. These disproportionate impacts with minorities within the criminal justice system are all impacted from neutral laws, policies and practices. Statements made with racial impactRead MoreThe Bearing of Race and Ethnicity in the Criminal Justice System1285 Words   |  5 Pagesto whether or not race and ethnicity have a bearing on an individual’s treatment in the criminal justice system for many years. I will be arguing that race and ethnicity do in fact, have a bearing on one’s treatment in the criminal justice system. I will be backing up my position on this topic by providing evidence from five scholarly articles. My first source is African Americans and the Criminal Justice system by Phyllis Gray-Ray, Melvin C. Ray, Sandra Rutland, and Sharon Turner. The authors’ hypothesisRead MoreCriminal Justice: Racial Disparity and Discrimination and O.J. Simpson768 Words   |  4 PagesCriminal law is based on the principle of actus non facit reum nisi mens sit rea. The principle is to the extent that a man is not guilty of his acts, actus in the absence of a guilty conscience, mens rea (Gardner, 2009). To this end, criminal law justice provides that the person alleging the commission of a crime must proof beyond reasonable doubt that the accused person(s) possessed mens rea, if the court is to hold a criminal liability against the accused. In the case of People of the State ofRead MoreRacial Segregation Between Black And White Incarceration Rates1417 Words   |  6 PagesRacial disproportionality of United States prison populations have been a controversy for several years. It is not entirely evident that the racial disproprtionality is cause to discrimination; however it does contribute to the conditions are the prisons. The criminal involvement of blacks and other minorities seems to be linked to the racial disproportionality of the prison populations. The types of crimes that are committed especially in the black community are addressed in the journal. The differencesRead MoreT Be Used As An Initial Heading1000 Words   |  4 Pagest be used as an initial heading, as it’s assumed that your paper begins with an introduction.] Racial Bias Racial bias for the justification of this essay by definition are forms of implicit bias, which refers to the attitudes or stereotypes that affect an individuals understanding, actions, and decision in an unconscious manner and that, that is what the black teenage boy faces every time he walks into a convenience store, that is what the Muslim girl faces every time she steps foot ontoRead MoreMass Incarceration In Michelle Alexanders The New Jim Crow Laws1083 Words   |  5 PagesJim Crow laws were state and local laws that reinforced racial segregation in the South between the end of Reconstruction in 1877 and the beginning of the civil rights movement in the 1950’s (Urofsky). The laws mandated segregation of schools, drinking fountains, restrooms, buses, and restaurants. In legal theory, blacks received â€Å"separate but equal† treatment under the law--in actuality, public facilities were nearly always inferior to those for whites, when they existed at all. In additi on, blacksRead MoreRacial Profiling: Is it Intentional? Can We Correct it? Essay991 Words   |  4 PagesRacial profiling is a wide spread term in the American justice system today, but what does it really mean? Is racial profiling just a term cooked up by criminals looking for a way to get out of trouble and have a scapegoat for their crimes? Is it really occurring in our justice system, and if so is it done intentionally? Most importantly, if racial profiling exists what steps do we take to correct it? The answer to these questions are almost impossible to find, racial profiling is one of many things

Saturday, May 16, 2020

The Relationship Between Religion and Ethics Essay

To answer this question, we must first understand what both ethics and morality are. As ethics is defined as the philosophical study of morality, those who study religion get their moral precepts from what they believe God says should be done. This perspective is not at all unexpected, because all religions apply a perspective on morality. Morality is defined as beliefs concerning right and wrong, good and bad- beliefs that can include judgements, values, rules, principles, and theories. Morals are what help us guide our actions, define our values, and give us reason for being the person that we are. According to the U.S. Census Bureau, in 2009, over 228 million Americans classified themselves as practicing some type of religion. Due to†¦show more content†¦These religious codes of conduct, such as the Ten Commandments, are generally very broad statements, elucidating only general principles that may be inconvenient to apply to each specific case. Some religious moral codes may also contradict one another. These contradictions compel religious believers to decipher religious directives or to draw out the implications of particular views- this is otherwise known as doing ethics. When conflicts such as moral contradictions and inconsistencies arise, conversations including ethics and moral reasoning is the only way to solve these inconsistencies. Those who are genuine devotees of a certain religion may question if their religion’s moral instructions make sense according to one another. In these distinct cases, intelligent resolution of the claims can only be sorted out by putting in place an unbiased standard that can classify the competing viewpoints. This is where ethics comes in as the neutrality in the form of critical thinking, proficient arguments, and careful analysis. Any beneficial conversations about morality that occur between those who practice religion and those who do not, or those with different religions, must incorporate a commo n set of ethical concepts and a shared procedure for resolving issues and making judgments, all of which ethics provides. It is also understood that in these conversations moral positions on the issuesShow MoreRelatedThe Relationship Between Morality and Religion in the Dalai Lama and John Pope Ii Perspective1609 Words   |  7 PagesThe Relationship Between Morality and Religion In the Dalai Lama and John Pope II Perspective The complexities on the issue of the relationship between religion and morality is intriguing in the sense that there is no right or wrong answer, but merely your own intrinsic belief. The 14th Dalai Lama, spiritual leader of Tibetan Buddhists, believes that you cant have religion without morals, but you can have morals without religion. This seems to contrast with the view of John Paul II, in the senseRead MoreSociology and Religion1517 Words   |  6 PagesIntroduction Religion plays a major role in American society today. The stance that people take on their religion can affect the social and political choices that they make. Having a loving God view and relationship with him also takes place in these decisions being made. Researchers Unnever, Bartkowski and Cullen explore in their article, â€Å"God Imagery and Opposition to Abortion and Capital Punishment: A Partial Test of Religious Support for the Consistent Life Ethic†, as to whether having a closeRead MoreAssess the Sociological Explanations of the Relationship Between Globalisation and Religion.1107 Words   |  5 PagesAssess the sociological explanations of the relationship between globalisation and religion. 33 marks Secularisation theory has argued that modernisation has undermined religion. The importance of science and technology on economic development and rational worldview on which they depend on are seen as destroying the belief in supernatural. However religion can contribute to development, but most recently sociologists have examined what role religion may play in development in today’s globalisingRead MorePaul And Elder s Mini- Guide : Understanding The Foundations Of Ethical Reasoning Essay1066 Words   |  5 Pagesthe concept of ethics and how it can often create confusion by their counterfeits, such as the domains of social conventions, ideological thinking, and legal thinking. On numerous of occasions ethics is being confused with the very different modes of thinking. Paul and Elder conclude by clarifying, it is essential, to differentiate ethics from other modes of thinking. Ethics essentially provides us the true distinction between what is morally right and what is mora lly wrong. Ethics is the scienceRead MoreThe Doctrine Of The Divine Command Theory1488 Words   |  6 Pagesdivine command theory (DCT) of ethics, as I believe you can have ethics without God. The DCT proposes that what is morally right is what God has commanded (for example, love thy neighbor), and what is forbidden by God is morally wrong (i.e. murder), yet there are many who agree that murder is wrong without reading the bible to recognize this. As such, I argue that the churches moral teachings are of value only to Catholics. The DCT establishes a relationship between ethics and God. Utilizing scripturesRead MoreEthical Issues for the Integration of Religion and Spirituality in Therapy1308 Words   |  5 PagesIssues for the Integration of Religion and Spirituality in Therapy Abstract Religion plays an important role in the lives of many people, and in such cases, religious principles and beliefs influence all aspects of their lives. With the increasing interest in spirituality in the community, the intersection of psychological services, religion and spirituality is likely to be a growth area in psychology (Plante, 2007). However, working with clients around religion and spirituality issues doesRead MoreIs Weber s Idea Of Economic Traditionalism1189 Words   |  5 Pagestraditionalism analysis relevant to the study of religion? Introduction The core of research on religion at present is of no doubt touching Max Weber’s ideas on economic traditionalism. Weber in Solimano (2012: 42) talked about â€Å"the importance of religion, especially the Protestant ethic† in economic life. By venturing into the field of sociology of religion, Weber further succeeded in arousing many scholars’ interest in the study of different religions in the contemporary world. Agbikimi (2014: 30)Read MorePsychology and Religion1229 Words   |  5 Pagesdeductive essay explores the relationship between and the practices involving psychology and religion in order to uphold the ethics code. There is a sensitivity level that must be exhibited by psychology professionals that practice traditional psychology in order to make clients feel comfortable and secure in the treatment setting. In addition, this essay explains the use of religion in non-traditional psychology and the professional manner according to the ethics code in wh ich using non-traditionalRead MoreMonotheistic religions, especially Judaism, Christianity, and Islam promote the belief in One God;1600 Words   |  7 PagesMonotheistic religions, especially Judaism, Christianity, and Islam promote the belief in One God; all that exists is because of God. Through prophets and scripture, God portrays moral goodness and truth. Essentially, these three religions believe that God speaks to us, unveils God’s Being, and seeks to guide us through life. In turn, humans should embody the moral goodness and excellence that is revealed to us by God. These religions are taught based upon both scripture and reason. When readingRead MoreCoe of Ethics1625 Words   |  7 PagesCode of Ethic Paper There are many healthcare organizations that follow their own mission with ethical values and company goals. The American Association for the Advancement of Science follows the mission statement of â€Å"advance science engineering, and innovations throughout the world for the benefit of all people.† (American Association for the Advancement of Science, 2015) By following company goals, this statement can be reinforced. What are the organization’s goals and how are they tied

Wednesday, May 6, 2020

Impact of Violent Punishment on Childrens Behaviors and Social Research Proposal

Essays on Impact of Violent Punishment on Children's Behaviors and Social Development Research Proposal The paper â€Å"Impact of Violent Punishment on Children’s Behaviors and Social Development" is a meaningful example of a research proposal on social science. Violent punishment or much commonly called corporal punishment among children is one of the many issues that school institutions, family related organizations and even most governments around the world have been dealing with. As it happens, all sides have their own perspective on why violent punishments are necessary for the children’s growth and development.For the teachers and other educational facilitators, they view violent punishments (such as spanking) as a way to correct the bad behaviors of the children-students. Teachers reveal that it should only be on special occasions when corporal punishment should be imposed on children-students, and when it does it should be in a way that will motivate the students to do better and learn what is right and what is not.As for the family members, particularly the pare nts, violent punishments are seen to be part of the normal family life. Most parents believe that spanking and sometimes hitting their children is needed especially if their children are naughty and hyperactive. They need to do that so that they will learn to behave and act properly with or without them around. Bad words, as part of violent punishments, are not necessary but sometimes most parents could not help giving it to their children particularly during the times that they could not control their emotions anymore (as cased by extreme anger, tiredness and/or depression).With these differences in point of view, the impact of such violent punishments to children has then become worth studying. This paper will hope to answer the general problem statement which is:What are the effects of violent punishments on children’s overall behavior and social development? Specifically, this paper will be intended to answer the following questions:What is the real definition of violent and/or corporal punishment and its relation to deviant acts?What are the different forms of violent punishments that are normally given to children?How can one categorize the various psychological and behavioral effects of such punishments to children?What are the perceptions of some people who have experienced being punished when they were still young?Objectives, Hypothesis, and Significance of the StudyThis paper will be aimed at studying the effects of violent punishments on children’s overall behavior and social development. Specifically, this paper will be intended for:Defining violent and/or corporal punishmentAnalyzing the different forms of violent punishments that are normally given to childrenCategorizing the different psychological and behavioral effects of such punishments to childrenRecognizing the different point of views of some people who have experienced being punished when they were still youngThis paper hypothesized that violent punishments, though sometime s necessary, are only preventing the children to grow positively thus negatively affecting their behavior and social development. More so, it is part of the hypothesis that the more the children receive violent punishment – may it be in action or in words – the more that he/she becomes defiant and rebellious. Lastly, it is also hypothesized that people who have seen and received an excessive amount of violent punishments while they were children tend to do the same to their own children in a way that violent punishments also become part of their ways of behaving their kids.

Correlation Between Student And School On Education

Introduction Have you ever consider if there a connection between student and school on education? Is education system fair and equal throughout the school in US? Are there any hinder that creates disadvantage for any group of student? Home-school relation does have a strong connection on many students’ academic score and performance. Many of these studies look at the relationship between home and school. Some of these research studies specifically focus on how this relation correlate to race, class, culture, language, and nationality. People normally assume that it’s always the students from rich family that does well in school than those from poor family. They would also assume that students who have English as their native language†¦show more content†¦(Anyon) This is significant because the students in this setting are motivate to develop their own ideas different from other classmates. The last one is executive elite where students in the high upper class learn to develop analytical intellectual powers involve skills such as reasoning and problem solving skill. (Anyon) The students here are expected to be at an advance level doing heavy complex course work unlike all the previous social class. It all boils down to the fact that students are being taught and treated differently in certain school base on their parent income. Family Characteristics Another studies examined the relationship between rich and poor country based upon the mathematic test scores. In this study, Ming Ming Chiu used family and school characteristics to analyze student’s success. Under family characteristics, he stated that â€Å"family members can provide resources and additional learning opportunities on which the child can capitalize. (Chiu) This is consider a recommendation to enhance academic through the use of resource. Pedro A. Noguera, who did a research study at Berkeley High School, said a similar context in term of class differences. He stated that â€Å"class privilege creates advantages.† (Noguera) Because of these differences, the amount of knowledge each individual student has vary upon to their family income class. The parent also share the responsibility to the type of education their children receive. Parent are suggested toShow MoreRelatedEducational Attainment And Parental Support1486 Words    |  6 PagesThe sample was drawn from 33 rural and urban schools. The target sample consisted of 3000 Children from rural schools and 1000 from urban schools. The mean, S.D., t-test and co-efficient of correlation was used for arriving at conclusions. The hypothesis of the study framed were, there is no significant sex difference in the academic achievement of primary school children, there is no rural urban difference in academic achievement of primary school children. The findings of the study points out thatRead MoreClassroom Implementation For Students With Autism Spectrum Disorder ( Asd )1216 Words   |  5 PagesStudents with disabilities that require special education services or curriculum can no longer be segregated in the 21st school system. Schools are now required to use common core and inclusion classroom implementation for students with Autism Spectrum Disorder (ASD). Common core and inclusion have not only been proven beneficial for the individual student with ASD but also the institutions serving the ASD student population. Appropriate education practices offer all general education and studentsRead MoreEssay on The Correlation Between Homework and Academic Success 1524 Words   |  7 PagesAmple research has been done on the correlation between homework and academic success with many opposing views. Research has shown that homework can be linked to better grades, improved standardized test scores, and more prepared students entering the post-secondary arena; however, this correlation is weak and the opposition has equal ammunition to support that there is no correlation between homework and academic success. There have been movements to abolish homework as well as movements to increaseRead MoreMath Teachers : Social Emotional Development927 Words   |  4 Pagesstatistic in Figure 2.1 is 6.0 percent. A 6 percent R Square means that the two independent variables income inequality and household income account for 6.0 percent variation in consensus among math teachers that the social and emotional development of students is as important as their acquisition of knowledge in math classes. A P-value of 1.39E-12 indicates that the probability of the null hypothesis being true is false. Consequently, the results from this regression analysis are statistically significantRead MoreThe Effect of a Character Education Program on High School Student Achievement 1069 Words   |  5 Pagesa character education program has on high school student achievement. Many of the journal articles that I have come across in researching character education and student achievement indicate more of an indirect relationship where for example, an increase in student achievement is considered a product of improved attendance resulting from character education participation. A majority of such articles include studies on the development and effectiveness of specific character education programs. ThereforeRead MoreHigh School Dropouts At Risk Stud ents1419 Words   |  6 PagesIntroduction High school dropouts are usually defined as students who leave school before obtaining a diploma but in some cases, are also labeled as a drop out if they do not complete the high school curriculum within four years after entering ninth grade (Hampden-Thompson, Kienzl, Daniel, Kinukawa, 2007). Students who are considered to be at risk are more vulnerable to dropping out of school than others. These at risk students usually exhibit behavioral, attitudinal, or academic problems (LemonRead MoreSocial Inequity And Education : How Does Socio Economic Inequity Affect The Performance And Engagement Of Students?1282 Words   |  6 PagesSocial inequity and education How does socio-economic inequity affect the performance and engagement of students? Introduction Around the world, socio-economic groups influence the performance and engagement of students. This can be partly explained by the genetic variations present among each individual but the major causes of this phenomenon are resources and opportunities. Student engagement can be referred to as their sense of acceptance and belonging of the goals of schooling. It also involvesRead MoreSignificance of the Study: Predictive Power of High School GPA and Admission Test Scores on College Academic Performance 1026 Words   |  5 Pageshigher education and scientific research in identifying whether high school GPA and admission test scores help in predicting academic performance of students attending higher education institutions. This study might also help them in the development of future admission plans and student retention programs at Yemeni universities and colleges, resulting in changing the admissions policies all together. Further, the results of this study can help high school couns elors at the ministry of education assistRead MoreFactors Affecting Academic Performance...1690 Words   |  7 PagesFACTORS AFFECTING ACADEMIC PERFORMANCE OF FIRST YEAR COLLEGE STUDENTS OF THE DIVINE WORD COLLEGE OF BANGUED FIRST SEMESTER 2010-2011 Mary B. Gallardo,MST-Math, Alfreinell S. Castillo, BSC, Jessie T. Sibayan, AB, Marianito T. Taeza, AB, and G. Regil D.Valera, BSCE Registrar’s Office, Divine Word College of Bangued June 1, 2011. The objective of this study was to examine factors such as age, gender, high school graduated from, and Grade Point Average (GPA) in fourth year and to identify whetherRead MoreThe Relationship Between Student Mobility And Academic Achievement1428 Words   |  6 Pages Much research has been conducted to examine the relationship between student mobility and academic achievement, but there are also gaps that exist. Researchers have dedicated much effort to exploring the consequences of switching schools, and these consequences can take many forms. Much research examines various practices, including family and student choices and school policies, and the resultant mobility’s impact on student academic success. These catalysts for mobility have included the family’s

Business Intelligence for Information Systems- myassignmenthelp

Question: Discuss about theBusiness Intelligence for Information Systems Engineering. Answer: Business intelligence architecture of SaS SaS business Intelligence is referred to as a Visual analytics that helps to reveal the pressure n an IT enterprise with the help of self service access to an in depth knowledge extent. In order to get sophisticated results it is necessary for any business enterprise to adopt the most suitable BI platform to gain effective commercial success and competitive advantages (Stone and Woodcock 2014). The components of SAS include data integration, intelligence storage, Business Intelligence (BI) and analytics. Preparation of data, display of data these are the two different activities delivered by SAS BI. Information may be of relational database such as oracle, My SQL, Teradata etc. Regardless of the storage location of data that is whether OLAP, information maps or in SAS dataset are viewed as the toolset of Business Intelligence. In some cases users can also create ETL process in SAS integration studio (Gallinucci, Golfarelli and Rizzi 2015.). OLAP cube summarizes huge set of information to ensure that the users can easily review and fetch data from the server storage. On the other hand the information map allows the users to join data, rename variables etc. After preparation of data according to the architecture details, it can be accessed through different ways and those are as follows: SAS web report studio SAS Business Intelligence dashboard SAS information delivery portal SAS BI can create strong connection or bride between the users and data sources. It can integrate all information those are spread all over the enterprise (Naous, Schwarz and Legner 2017). It reduces the rate of time wastage and an also get added values for company success. The usage of SaS in a business enterprise In order to accomplish enterprise activities, SAS BI is very helpful and the following are the benefits: It can easily customize portals and dashboards It provides advanced business visualization Helps to develop high level business intelligence It has powerful query and analysis capabilities as well (Debortoli, Muller and vom Brocke 2014) It provides advanced metadata management options It has a well flexible deployment abilities It provides intuitive interface for the OLAP data server and exploration References Debortoli, S., Muller, O. and vom Brocke, J., 2014. Comparing business intelligence and big data skills.Business Information Systems Engineering,6(5), pp.289-300. Gallinucci, E., Golfarelli, M. and Rizzi, S., 2015. Advanced topic modeling for social business intelligence.Information Systems,53, pp.87-106. Naous, D., Schwarz, J. and Legner, C., 2017. Analytics As A Service: Cloud Computing and the Transformation of Business Analytics Business Models and Ecosystems. Stone, M.D. and Woodcock, N.D., 2014. Interactive, direct and digital marketing: A future that depends on better use of business intelligence.Journal of Research in Interactive Marketing,8(1), pp.4-17.

Tuesday, May 5, 2020

Bpo Management System Problem Statement free essay sample

A customer wants to clarify the doubts, over the product which has been bought by the customer before a week, so the customer requests the customer support service (BPO). In the customer service the request has been received by the agent and sends response to the customer. So the customer doubt has been clarified by the agent in a minimum amount of time. System Requirements: The customer service (BPO) must be capable of providing an efficient, cost effective, web based customer focused support environment.The system must be able to: Should pride themselves on a 24/7 approach to customer service that offers complete satisfaction and customer loyalty Ability to answer frequently asked questions right away using the state of the art customer support software Using the customer service solutions they should dramatically increase the time and money while being able to focus on several other areas of the business The combination of customer support services and order taking abilities provides an efficient and cost effective solution to the sales and customer support needs Managing more no of customer requests at a time. We will write a custom essay sample on Bpo Management System Problem Statement or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Used Vehicle Information Package Under Ontario law, private sellers of most motor vehicles must provide buyers with a Used Vehicle Information Package (UVIP). Vehicle registration history in Ontario Vehicle lien information (i. e. whether there were any outstanding debts on the vehicle in Ontario up until two business days before the seller bought the UVIP) Retail sales tax and forms for an affidavit Bill of sale Future Capabilities: Your customers appreciate good 247 web self-service. But sometimes they need that extra bit of assistance. Make it easy for them.Chat is a sure-fire way to improve first contact resolution rates and drive customer satisfaction. Chat is also a great way to drive revenue through cross-selling, up-selling, and providing guidance for online purchases. Real-Time Chat Proactive Chat Information Access in Queue Automatic Reconnection Chat Wait time Feedback for Chat Real-Time Chat RightNow Chat enhances the online experience by providing real-time, text-based communication between the agent and customer, as well as agent to agent. Customers can chat from PCs as well as Smartphones and other web-enabled devices.Proactive Chat Chat invitations can be proactively initiated based on built-in rules, such as length of time a customer has spent on a web page, chat agent availability, and estimated wait time. Or you can create custom rules based on specific conditions such as number of items in a shopping cart, clicking on a high value product, or landing on a partner/distributor page. Information Access in Queue RightNow Chat can leverage the knowledge base, allowing customers to search for answers while waiting for an agent. Agents can leverage the knowledge base to search for answers and push those answers to the customer.